Have you ever been part of a small group or support group in which one member grated on your nerves so badly that you:
A) Pulled your hair out
B) Felt like stuffing a gag in the irritating person’s mouth
C) Quit the group before you did either A or B
If so, you’ll appreciate Pat Sikora’s new book, Why Didn't You Warn Me?: How to Deal with Challenging Group Members
. Pat, who has more than 30 years experience leading small groups, created a highly-readable, practical manual that equips small group leaders to deal with difficult people.
Here’s a brief excerpt:
Mona Monopoly is a natural extrovert. She’s also quite well versed in Scripture and has a lot of good points to make. The problem is that she makes them all the time. Every time you ask a question, Mona jumps in with the answer before anyone else even has time to think about it. And her answers go on and on and on. People start checking their watches; the leaves change from green to orange, your co-leader’s hair turns grey. You’re finding that you can’t get through the discussion you’ve planned because she’s so long-winded. Others in the group have pretty much given up trying to answer a question. They simply watch you and Mona dialogue. What can you do?
After introducing readers to classic challenging personality types such as Mona Monopoly (the chronic talker), Quentin Quiet (the silent individual), Yolanda Yawner (the bored person), and Audrey Arrogant (the dogmatic person), Pat offers several practical suggestions for how to approach each challenge.
In the case of Mona Monopoly, Pat explains that “ramblers” tend to think out loud rather than thinking before they speak. “Those who chatter on and on usually miss the nonverbal cues that most listeners send” (such as avoiding eye contact and staring into space).
One of the techniques Pat suggests for dealing with Mona Monopoly is to interject, “Wait a minute, Mona. You’re throwing out a lot of good ideas, but I’m afraid we’ll lose track of them. Could you take one point, boil it down to one sentence, and then let’s see what the others think about it?”
I’ve led my share of small groups, and I have yet to facilitate a group that doesn’t have at least one challenging member. Pat covers the gamut of challenges leaders are likely to encounter in her 96-page book; this handy resource would be ideal for infertility- and/or adoption support group leaders (particularly first-time leaders) to refer to frequently.
Pat (who is a personal acquaintance) and I agree that Why Didn't You Warn Me? and my new book, The Adoption Network, make perfect companion guides. My book provides the nuts and bolts of how to plan, organize, and launch a small group; Pat’s book equips leaders to handle the issues they’ll face after launching the group.
Both of our books are targeted towards a faith-based readership, but the principles apply equally well in a secular setting.
You can download a free sample lesson plan from whydidntyouwarnme.com.
For more news and information about adoption, visit www.laurachristianson.com, and
check out my Exploring
Adoption bookstore.
'Family News in Focus' Talks Adoption Ministry
Host Bob Ditmer interviewed me, and we discussed:
To listen to the broadcast, visit Focus on the Family's OnePlace.com. In the Broadcast Archives, locate the show from 8/18/2007 and click whether you'd like to listen via Windows Media Player, Real Media, or download a free MP3. The adoption segment is 8 minutes and 30 seconds into the broadcast.
If you'd like to be entered in a drawing to win an autographed copy of The Adoption Network (the book Bob and I discussed), listen to the segment and publish a comment on this post, explaining one thing you learned from the show. Thanks for listening!
For more news and information about adoption, visit www.laurachristianson.com, and check out my Exploring Adoption bookstore.
Posted on Friday, August 31, 2007 in Adoption & Infertility Ministry, News, Issues and Commentary | Permalink | Comments (0) | TrackBack (0)
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